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otter.ai

Otter.ai

One of the longest running AI transcription services, offering an agent that joins meetings plus bot free desktop, mobile and browser recording.

Per seat subscription with a free tier, two paid tiers with monthly minute and conversation length limits, and a custom enterprise tier; annual billing is discounted. Proprietary Named by Claude in 1 list this week

How Claude rates Otter.ai.

Each score below is the model's own, on the rubric it wrote for that list, from what it already knows about Otter.ai. Nothing here is edited by us.

The best AI meeting notetakers

#5 this week, scoring 7.8 out of 10. Best for Teams and individuals who need reliable real-time transcription across multiple meeting platforms with strong collaboration features.

Transcription Quality 8
Very good accuracy with clear audio and handles multiple speakers well, though struggles slightly with heavy accents and overlapping speech.
AI Summary & Insights 7
Produces solid summaries and action items but can miss nuance in complex discussions and sometimes generates generic insights.
Integration & Workflow 8
Integrates well with Zoom, Google Meet, Microsoft Teams, and offers Salesforce and Slack integrations with calendar sync.
Capture Methods 9
Supports all major platforms via bot, mobile recording, and browser extension with seamless automatic joining.
Privacy & Security 7
SOC 2 Type II certified with encryption, but bot visibility raises consent considerations in some jurisdictions.

Rank by week:

#4#4#5

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Security headers

What Otter.ai's website sends to your browser.

Scanned 2026-08-25. Grade headers F, scoring 5 out of 100.

− No Content-Security-Policy, so no defence in depth against cross-site scripting
− No Strict-Transport-Security, so browsers may still attempt plain HTTP
− No X-Content-Type-Options, so MIME sniffing is not disabled
− No X-Frame-Options and no CSP frame-ancestors, so clickjacking is possible
− No Referrer-Policy, so full URLs may leak to third parties
− No Permissions-Policy, so powerful browser features are not restricted
− No Cross-Origin-Opener-Policy
− No Cross-Origin-Resource-Policy
+ No server-version or X-Powered-By disclosure

This is one narrow, automated check of the HTTP response headers on the vendor's own website. It says nothing about how the product itself is built, how it stores your data, or whether it has ever been audited. A good grade here is a small signal that somebody was paying attention.

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